Counselling and Referrals

The AIDS Action Council delivers a wide range of services for individuals, families and the community in Canberra and the surrounding region. Working in partnership with other service providers, our aim is to improve the physical, mental and social wellbeing of people who access our services.

Counselling is available from 9am to 4pm on Mondays through to Fridays with session available Thursday evening and Saturday mornings. Most sessions are 50 to 60 minutes with the number of sessions negotiated when exploring your needs and goals.

Who can access counselling?

Counselling is provided for all members of the community over the age of 16, regardless of gender, sexual orientation, lifestyle choice, cultural background, religious belief or economic circumstances. Through counselling we provide assessments, support, advocacy and referral for a range of issues including: coming to terms with your gender and sexuality, emotional and physical health, relationships, employment, education and accommodation.

Our counselling service is currently free of charge. However, during busy periods we prioritise people who are:

  • Living with or impacted by HIV
  • Experiencing same sex domestic violence or homophobic violence
  • Same sex relationship issues
  • Sexual identity issues
  • Gender identity issues

If you do not fit into any of these categories and you would still like to access our counselling service, you will be placed on a waiting list until a counsellor can be allocated to you.

What can you expect?

Talking with a counsellor can help clarify a situation, lead to new understandings and identify ways of learning or relearning coping strategies.

Our counsellors offer a safe space, underpinned by professional and ethical boundaries, to explore why you came to counselling in the first place and to support you throughout this time.

Our counsellors take a holistic approach and you may be asked about your health and wellbeing in general, as well as the presenting issues.

If you would like to make an appointment please contact the Council to arrange an intake assessment to ensure we are the correct service for you.

To make an appointment call 02 6257 2855 or drop in and speak to someone.

If you are concerned about the safety of yourself or someone else outside of regular business hours you can contact

  • Lifeline Australia (13 11 14)
  • QLife Support Service (1800 184 527)


We welcome clients appropriately referred to our Counselling service. To refer clients to the AIDS Action Council Counselling Service, please contact us.

AIDS Action Council Counselling Services Model

The purpose of this document is to demonstrate the value and effectiveness of the AIDS Action Council’s community-driven counselling service model. The Council cares about the sustained and evolving wellbeing of people living with and impacted by HIV and members of the lesbian, gay, bisexual, transgender, intersex and queer (LGBT) community. Our counselling model adheres to the community-based evidence of what works for our clients. The needs of our community underpin our counselling model, service philosophy, therapeutic approach and staffing commitments.

Download .pdf

Our Featured Publications & Journals

  • Counselling Model

    AAC Counselling Model of Service

  • LGBTIQ Consortium Report 2016

    LGBTIQ Consortium Report 2016

  • Annual Report 15 16

    AAC Annual Report 15-16

  • Hiv Priorities

    HIV Priorities Full Version

  • Hiv Priorities

    HIV Priorities Plain English Version

  • Strategic Plan

    Strategic Plan

  • AAC Annual Report 14-15

    AAC Annual Report 14-15

  • CBR LGBTIQ Consortium

    CBR LGBTIQ Consortium

  • AAC Annual Report 14-15

    AAC Annual Report 13-14

Copyright © 2016 AIDS Action Council of the ACT


Donate to the AIDS Action Council or the Trevor Daley Fund. Donations over $2 are tax deductible. Call 6257 2855 or email us for more details.