Counselling and Referrals

The AIDS Action Council delivers a wide range of services for individuals, families and the community in Canberra and the surrounding region. Working in partnership with other service providers, our aim is to improve the physical, mental and social wellbeing of people who access our services.

Counselling is available from 9am to 4pm on (Mondays,Tuesdays  through to Fridays with session available  Tuesday and Thursday evenings and Saturday mornings. Most sessions are 50 to 60 minutes with the number of sessions negotiated when exploring your needs and goals.

Who can access counselling?

Counselling is provided free of charge for all members of the community over the age of 16, regardless of gender, sexual orientation, lifestyle choice, cultural background, religious belief or economic circumstances. Through counselling we provide assessments, support, advocacy and referral for a range of issues including but not limited to: coming to terms with your gender and sexuality, emotional and physical health, relationships, employment, education and accommodation.

Our counselling service is currently free of charge. During busy periods we may need to prioritise people who are:

  • Living with or impacted by HIV
  • Experiencing same sex domestic violence or homophobic violence and/or discriminiation
  • Same sex relationship issues
  • Sexual identity issues
  • Gender identity issues

If you do not identify with the issues described above, we encourage you to contact our Counselling Team on 02 6257 2855. 

What can you expect?

Talking with a counsellor can help clarify a situation, lead to new understandings and identify ways of learning or relearning coping strategies.

Our counsellors offer a safe space, underpinned by professional and ethical boundaries, to explore why you came to counselling in the first place and to support you throughout this time.

Our counsellors take a holistic approach and you may be asked about your health and wellbeing in general, as well as the presenting issues.

To make an appointment call 02 6257 2855 or VISIT our office and speak to someone.

If you are concerned about the safety of yourself or someone else outside of regular business hours you can contact

  • Lifeline Australia (13 11 14) - this service is available 24 hours a day, 7 days a week
  • QLife Support Service (1800 184 527) - this service is available from 3pm until midnight


We welcome clients referred to our Counselling service. To refer clients to the AIDS Action Council Counselling Service, please contact us.

AIDS Action Council Counselling Services Model

The purpose of this document is to demonstrate the value and effectiveness of the AIDS Action Council’s community-driven counselling service model. The Council cares about the sustained and evolving wellbeing of people living with and impacted by HIV and members of the lesbian, gay, bisexual, transgender, intersex and queer (LGBT) community. Our counselling model adheres to the community-based evidence of what works for our clients. The needs of our community underpin our counselling model, service philosophy, therapeutic approach and staffing commitments.

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AIDS Action Council acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders both past and present.


Donate to the AIDS Action Council or the Trevor Daley Fund. Donations over $2 are tax deductible. Call 6257 2855 or email us for more details.